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Pros: The staff was exceptionally attentive and well trained
Cons: Industrial area
After pulling into what we thought was an industrial area and being alarmed at what we were getting into, we were exceptionally surprised and pleased to find a unique, charming New York style loft. The hotel's setting was brick exterior on a quiet, beautiful river. It had a large wood-decked patio off the dining area with modern, but comfortable, seating that lent itself to intimate conversations over a glass of wine while watching the river flow. The staff was exceptionally attentive and well trained in the dying art of customer service. We were always greeted with a smile and a "can do" attitude. The restaurant was definitely in the boutique category and the food was delicious. Our room looked out over the river and was spacious, comfortable with modern fixtures and decor. We are hoping this company expands and eventually opens hotels in many more locations.
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